Terms of service
General Terms and Conditions
General Terms and Conditions for Ginger & Ginger BV
1. APPLICABILITY OF GENERAL CONDITIONS
1.1 All deliveries by GINGER & GINGER BV are subject to these current conditions.
1.2 The fact that one of the parties does not exercise one of the rights granted by these current conditions does not imply that this party waives its right to invoke such right in the future.
2. DELIVERY
2.1 Unless otherwise agreed, deliveries are carriage paid to the requested delivery address. The customer shall make the necessary arrangements to receive the ordered products. GINGER & GINGER BV shall not be liable for any damage or loss resulting from the impossibility or late delivery due to circumstances beyond its control, such as weather conditions, strikes, engine breakdown, or supply strikes.
2.2 With each delivery, the customer shall sign a receipt document.
2.3 The customer shall promptly inform GINGER & GINGER BV in writing regarding any possible defects in the delivered products after delivery. In the absence of any written notice within twenty-four hours after delivery, the customer is deemed to have accepted the products, and they cannot be replaced or refunded.
3. PRODUCT
3.1 GINGER & GINGER BV does not guarantee any specific health or dietary requirements or goals of the delivered products. While the website and other information provided by GINGER & GINGER BV to the customer provide general information regarding health and nutrition, this information cannot be equated with medical advice and is not tailored to the specific needs of each individual end user.
3.2 Certain products of GINGER & GINGER BV may not be suitable for pregnant women or individuals under medication or with a medical condition, hence prior advice from the treating physician is recommended.
3.3 The delivered products are produced in a kitchen where nuts may be present. By acknowledging the current terms of GINGER & GINGER BV, the customer acknowledges that GINGER & GINGER BV cannot be held liable for any reaction of the end user to nuts or other ingredients.
4. PRICES
4.1 The prices of the offered products and services are indicated in euros, including VAT and excluding transport costs and/or other taxes or levies, unless otherwise stated or agreed upon in writing.
4.2 GINGER & GINGER BV is entitled to update the above-mentioned prices to reflect any increase in the costs of the products.
5. LIABILITY
GINGER & GINGER BV is never liable for any damage to the customer related to the products or materials delivered by it, unless there is fraud or intentional misconduct on the part of GINGER & GINGER BV. In such cases, the maximum compensation payable by GINGER & GINGER BV shall never exceed the invoice value of the damage-causing product or material delivered by it. In any case, GINGER & GINGER BV is never liable for consequential damages and therefore not obliged to compensate for, among other things, business interruption, loss of profit, damage resulting from claims by third parties against the customer.
6. INTELLECTUAL PROPERTY
6.1 The content of the website and app (including but not limited to text, images, and information) of GINGER & GINGER BV is protected by copyright and other applicable intellectual property rights. The content of the website or materials may not be reproduced, modified, copied, or distributed or used for commercial purposes without the express written consent of GINGER & GINGER BV.
7. APPLICABLE LAW - COMPETENT COURT
The contractual relationship between GINGER & GINGER BV and the customer is governed by Belgian law. In the event of a dispute, only the courts of the Antwerp district shall have jurisdiction.